Warranty
Confidence that lasts beyond the unboxing.
The experience doesn't end
at the screen.
500+
Authorized Service Hubs
48–72h
Doorstep Service SLA
2–3 Years
Comprehensive Panel Coverage
99.4%
First-Visit Resolution
VOIR Care
The experience doesn’t end
at the screen.
From the moment you choose VOIR, we’re with you — protection, setup, service, and support designed around real life.
Explore support-
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Installation
Expert setup, so you’re ready to watch.
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Service Network
Support close to where you live.
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Customer Support
Help when you need it, simply delivered.
Direct Concierge Channels
Speak directly with our
concierge team.
We believe customer care should feel as refined as the television itself. Connect with our dedicated engineers or visit an experience center.
< 4 min
Avg. Response Time
96.8%
First-Visit Resolution
500+
Certified Centers
Request Transmitted
Your support request has been registered in the VOIR Care priority queue. A specialized concierge engineer will contact you shortly.
VOIR-REQ-2026-88192
Help Desk Answers
Frequently Asked Questions.
Our 3-Year Comprehensive Warranty covers all internal display panel components, power supplies, logic boards, and audio modules against manufacturing defects. If an issue occurs, our certified technician will visit your doorstep to diagnose and replace defective genuine components at no charge.
Professional installation is complimentary with every VOIR television. Once your television is delivered, simply submit the request form above, message us on WhatsApp, or call 1800-890-8647. Our team will schedule an appointment window within 24–48 hours at your convenience.
Yes. Every VOIR TV includes standard heavy-gauge mounting hardware and desktop pedestal stands in the unboxing package. If you prefer a specialized articulating arm or ultra-slim flush mount, our certified installation engineer carries compatible VOIR-certified brackets.
VOIR OS receives automatic Over-The-Air (OTA) updates whenever your television is connected to Wi-Fi or Ethernet. You can also manually check for updates via Settings → System → Software Update on your remote control.
VOIR maintains over 500 authorized service hubs covering tier-1, tier-2, and tier-3 locations across India. In remote regions, our regional authorized service partners ensure doorstep inspection and swift resolution.